Services

Our Services

We pride ourselves on the level of service we deliver to our clients. As specialists in automotive airconditioning, we ensure that our staff are trained in customer relations and it is an integral part of our company policies. In diagnosis we ensure that our explanations are jargon free and that our clients fully understand the problem and our proposed solutions.

We realise that the success of our company is based on our competitive edge derived from the quality and price of our products and a commitment to outstanding customer service. To our clients we offer:

  • Free diagnosis and estimate.
  • Our knowledge of the local environment and its unique demands on your airconditioning system.
  • Our experienced skilled staff will ensure that every job is of the highest standard, and carried out in the shortest possible time.
  • If we can not repair your part, chances are we will have a replacement for it in stock.
  • We have the largest specialist workshops in North Queensland.
  • We have a well established and proven track record.

Our corporate clients enjoy an expanded range of services, which include:

  • Pick up of vehicles from your premises.
  • Delivery of vehicles back to you with an itemised invoice.
  • We will save you money by repairing system components, avoiding expense wherever possible.
  • We offer credit facilities.

Our Guarantee

We stand behind the products we supply and the quality of our workmanship. Unlike our competitors, our staff are trained to repair and recondition components wherever it is cost effective and meets our stingent quality guidelines. We guarantee all our parts and workmanship for a period of 12 months or 20 000 kilometres. This covers both new and our reconditioned components. Our friendly service staff may be contacted via the details provided on the contacts page.

Sale

F.N.Q. Auto Air's size and position within the industry has afforded us impressive buying power through an established and dedicated network of suppliers who provide us with access to a comprehensive range of products and services. This situation allows us to source most items relevant to automative airconditioning and transport refrigeration servicing, with fast delivery, competitive pricing and one stop shopping being the prime advantages available to our customers.

We currently cater for both nationwide and international clients, from wholesale to retail, with any sized order able to be fulfilled. Whether it be a single unit such as a T.X. Valve or a bulk order we welcome all custom, and with the added convenience of several payment options we believe you will not find a better avenue for your purchasing requirements.

For any assistance please do not hesitate to speak with one of our friendly sales staff via the details provided on the contacts page.

Cairns

Cairns Office Location
204 Brown Street
Westcourt
Cairns, Queensland 4870

Email: cairns@fnqautoair.com
Phone:(07) 4051 7842
Fax: (07) 4041 2225

Townsville

Townsville Office Location
115 Ingham Road
West End
Townsville, Queensland 4810

Email: townsville@fnqautoair.com
Phone:07) 4771 2555
Fax: (07) 4771 2466

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